LEBANON COUNTYCOMPUTER AIDED DISPATCH

DEPARTMENT OF EMERGENCY SERVICES

About Computer Aided Dispatch

Computer-Aided Dispatch (CAD) systems are utilized by dispatchers, call- takers, and 911 operators to prioritize and record incident calls, maintain status of field units, and effectively dispatch responders. Typically, when a dispatcher receives a call, the CAD system aids the dispatcher in determining the location of the caller, providing pre-arrival instructions, logging relevant information, and notifying first responders.

GET SUPPORTHelpdesk Portal

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

A valid email address is required to submit a ticket.

Frequently Asked Questions

Should I contact this department to report an emergency?

To report an emergency, Dial 911. This department is not related to the 911 Communications Center and does NOT take emergency calls.

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400 South 8th Street, Room 12, Lebanon, PA 17042
+1 717 272 7621
FAX: 717 274 1486

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FOR EMERGENCIES, DIAL 911

Lebanon County Department of Emergency Services.

© 2020 Lebanon County DES

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